Privacy Policy

SELI.AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data with the highest level of security and confidentiality.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.

We unequivocally do not sell, rent, trade, or share your personal information with any third parties for any reason, except as required by law or to provide our services to you.

By accessing or using our services, you agree to this Privacy Policy.

If you do not agree, please do not use our services.

We collect information you provide directly to us when you create an account, use our services, or communicate with us.

This includes your name, email address, company information, billing details, payment history and any other information you voluntarily provide.

We automatically collect certain technical information, including your IP address, browser type, operating system, device information, usage patterns and cookies when you interact with our services.

We may collect metadata such as timestamps, geolocation data (if permitted) and analytics related to feature usage to improve our service.

All data collected is used strictly to enhance user experience, improve AI functionality and optimize service performance. We do not sell or distribute this information to any third party for commercial gain.

SELI.AI provides AI chatbot and custom AI model services, which may involve processing data provided by you, your employees and your customers.

All data provided to us, including chat interactions, customer queries and training data used to improve custom AI models, is treated with the highest level of confidentiality.

We do not use any customer-specific data to train global AI models or for any purpose other than optimizing and improving the AI chatbot built specifically for that respective customer.

Customer data, including but not limited to conversation transcripts, uploaded documents and user feedback, is used solely to enhance the individual AI chatbot's accuracy and responsiveness.

Under no circumstances is customer-provided data sold, shared, or repurposed for third-party use, ensuring complete data privacy and protection.

We implement strict access controls to prevent unauthorized access to customer-specific datasets and ensure all AI training remains confined to the specific client's use case.

We use your information to provide, improve and secure our services with strict confidentiality.

This includes processing transactions, personalizing your experience, customer support and preventing fraud or abuse.

We may use your email for service-related communications, security alerts, system updates and marketing, where permitted by law, but you may opt out at any time.

We do not sell, rent, or share your personal data with any third party under any circumstances, except when required by law.

We never share your information with advertisers, data brokers, or unauthorized third parties.

We may share your information only with trusted service providers necessary to operate our services, such as secure payment processors, cloud storage providers and security partners, but only to the extent required to perform their functions.

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of our company, customers, or others, but we will challenge such requests whenever legally possible.

In the event of a merger, acquisition, or sale of assets, we may transfer your data to the acquiring entity, ensuring continued compliance with this Privacy Policy.

We implement industry-standard security measures, including encryption, firewalls, access controls and continuous security audits, to protect your data.

Despite our best efforts, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

You are responsible for safeguarding your account credentials and notifying us immediately of any unauthorized access.

All chat interactions, AI training data and customer-provided content are stored securely and protected from unauthorized access.

SELI.AI is a U.S.-based company governed by the laws of the State of Delaware, United States.

If you are accessing our services from outside the U.S., your local laws and regulations may apply, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the Personal Information Protection Law (PIPL) in China, the Information Technology Act (IT Act) in India, the Personal Data Protection Law (KVKK) in Turkey and the Federal Law on the Protection of Personal Data in Mexico.

While we make every effort to comply with international regulations, by using our services, you acknowledge that your data will be processed in the United States.

Users outside the United States should ensure that their use of our services complies with their respective local data protection laws.

In cases where local regulations require additional compliance measures, we will work with our customers to implement necessary safeguards.

We reserve the right to modify this Privacy Policy at any time.

We will notify users of significant changes through our website or via email.

Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

If you have any questions about this Privacy Policy or our data practices, please contact us:

SELI.AI

Email: privacy@SELI.AI

Address: 1207 Delaware Ave, Wilmington, DE 19806